Terms & Conditions

Welcome to Jordyn's Gems! By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before making a purchase or using our website.

1. General Information
Jordyn's Gems ("we," "us," or "our") provides its products and services on this website. By using our website, you agree to abide by these Terms & Conditions, along with our Privacy Policy.

2. Product Information
We strive to ensure that all product descriptions, pricing, and other details on our website are accurate. However, we reserve the right to make changes to our menu, including pricing, ingredients, and availability, at any time without prior notice.

3. Ordering and Payment
By placing an order on our website, you are offering to purchase the items in accordance with these Terms & Conditions. All payments must be made in full at the time of purchase. We accept payments through major credit cards, debit cards, and other payment methods available on our website.

4. Delivery and Shipping
We offer delivery for select locations, with delivery charges applied based on the destination. Delivery times may vary. Orders are processed during business hours, Monday through Friday, from 9:00 AM to 5:00 PM. We do not offer weekend deliveries. Please make sure your shipping information is correct at the time of purchase.

5. Returns and Refunds
Due to the nature of our products (perishable items), we do not accept returns. If you receive a damaged or incorrect product, please contact us within 24 hours of receiving your order, and we will work with you to resolve the issue. Refunds will be considered on a case-by-case basis.

6. Custom Orders
Custom orders, including bulk orders and personalized cake jars, are subject to availability and may require additional time for preparation. Please contact us directly for more information on custom orders.

7. Customer Responsibility
You are responsible for ensuring the accuracy of all information provided when placing an order, including delivery addresses and contact information. Jordyn's Gems is not responsible for errors in shipping caused by incorrect information provided by the customer.

8. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect, store, and use your personal information. By using our services, you consent to the collection and use of your information in accordance with our Privacy Policy.

9. Limitation of Liability
Jordyn's Gems is not liable for any indirect, incidental, or consequential damages that may result from the use of our products or website. Our liability is limited to the total purchase price of the order in question.

10. Intellectual Property
All content on the Jordyn's Gems website, including text, images, logos, and trademarks, is the property of Jordyn's Gems and is protected by copyright laws. No part of the website or its content may be reproduced, modified, or distributed without prior written permission from Jordyn's Gems.

11. Modifications
We reserve the right to modify or update these Terms & Conditions at any time. Any changes will be reflected on this page, with the updated date listed at the bottom. Continued use of our website constitutes your acceptance of any changes to these terms.

12. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the state of New Jersey, United States. Any disputes related to these terms will be resolved in the appropriate courts located within Union County, New Jersey.

13. Contact Us
If you have any questions or concerns regarding our Terms & Conditions, please contact us at:

Phone: (862) 435-3584
Email: info@jordyngems.com

Last Updated: November 9, 2024