Privacy Policy

At Jordyn's Gems, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website or make a purchase.

1. Information We Collect

We collect personal information that you provide to us when you place an order, sign up for our newsletter, or contact us. This may include:

• Personal Details: Name, email address, phone number, shipping address, billing address
• Payment Information: Credit/debit card details (processed securely by our payment provider)
• Order Information: Products purchased, order date, and order history

2. How We Use Your Information

We use the information we collect in the following ways:

• To Process Orders: We use your personal and payment details to process and fulfill your orders.
• Customer Service: To respond to inquiries, requests, and customer support issues.
• Marketing: To send promotional emails, special offers, and updates (if you opt-in to receive such communications).
• Improving Our Services: We may use your information to improve our website and services, ensuring we offer a better experience for you.

3. Sharing Your Information

We respect your privacy and will never sell, rent, or lease your personal information to third parties. However, we may share your data with trusted service providers to facilitate order processing, payment processing, and delivery services. These third parties are required to keep your information confidential and use it only for the purposes of providing their services.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience. Cookies help us:

• Remember your preferences
• Track website activity and improve functionality
• Analyze site traffic to improve our offerings

You can adjust your browser settings to block cookies, but this may affect your ability to use certain features of our website.

5. Data Security

We take the protection of your personal information seriously. We employ industry-standard security measures to safeguard your data from unauthorized access, disclosure, alteration, or destruction. While we use secure payment systems to process transactions, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but strive to protect your information to the best of our abilities.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correct: Update or correct any inaccurate or incomplete information.
• Delete: Request the deletion of your personal information, subject to certain legal restrictions.
• Opt-out: Unsubscribe from marketing communications at any time by following the unsubscribe instructions in the email or contacting us directly.

7. Third-Party Links

Our website may contain links to external websites. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We recommend reviewing their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us, and we will take steps to delete it.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date. By continuing to use our website after such changes, you agree to the updated terms of this policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights regarding your personal information, please contact us:

Phone: (862) 435-3584
Email: info@jordyngems.com

Last Updated: November 9, 2024